Frequently Asked Questions
Everything you need to know about your STATIK® tech essentials.
What makes STATIK® cables different from standard chargers?
STATIK® products are engineered with premium materials like military-grade nylon and 360-degree rotating magnetic connectors to prevent fraying and provide the most versatile charging experience on the market.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take between 7-14 business days.
Do you offer a warranty on your electronics?
Yes, all STATIK® hardware comes with a 1-year limited warranty that covers manufacturing defects. If your product stops working under normal use, we will replace it for you.
Are your magnetic cables compatible with all devices?
Our universal magnetic cables come with interchangeable tips for USB-C, Lightning (iProduct), and Micro-USB, making them compatible with virtually any smartphone, tablet, or laptop.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Is it safe to leave STATIK® chargers plugged in overnight?
Absolutely. Our chargers feature advanced smart-chip technology that prevents overcharging and overheating, ensuring your devices remain safe while charging overnight.